As part of improving the quality of our services, we offer our customers technical support in solving their problems. Technical support is provided free of charge to users who have a valid maintenance contract for the given software product.
Send your request for technical support to our email address info@csmap.cz.
Please include the following information in your technical support request:
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Your name and surname
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Company name
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Contact information (email, phone)
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Information about the product to which your inquiry relates (product name, version, serial number)
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Operating system information
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Description of the problem
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Additional information that could describe the problem (error messages, sample data, etc.).